Our customer service will contact you within 1 working day after receiving the request and follow up with your returns. Go back to your account and submit the Return & Refund Request. Make sure you get a receipt and tracking number for tracking your parcel online. Prepare your package and pack your merchandise and all its contents (including box and gifts) securely and send your package to the return address. Otherwise, wrong return tracking info will affect the processing of your return. Note: please do not submit the request at this step, because the Return & Refund request needs to fill in the return package tracking number and logistic company. If you want to return the item, please close Return & Refund Request and get the return address. If your order isn't shipped, there is only the Refund. DO YOU THINK SHE IS A MUST HAVE BLONDE CURLY WIG Sh. If your order is shipped, there are 3 types of requests: Exchange, Refund, Return & Refund. hey yall this may be the best blonde curly wig that i have ever worn (that i didnt need to dye myself). Click “Return / Exchange” under the order Log in your account and click “my orders” (We are working hard on offering a more friendly return policy for international customers) orders, there will lead to high customs tariffs and the charge will be up to the customer to pay. DO NOT send using fast shipping or a courier service such as DHL, FedEx, or UPS for none U.S. Please send the items back to us with the registered mail shipping that has a valid tracking number. ![]() For other countries, we currently do not cover return shipping costs. We’ll be mailing you a prepaid shipping label once we confirm your return request. ![]() If you want the prepaid shipping label please contact us first. Free returns and exchanges have been implemented in The United States. If not, the customer is responsible for all incurred fees and no refund will be issued.ģ. Items must be unused, undamaged, and come with all original tags and their original packaging. Online purchases (gifts excluded) made through are valid for exchange and return within 30 days from the date you’ve received all your item(s).Ģ.
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